Your Privacy Comes First
We built macaudewa around your trust. This privacy policy shows exactly how we handle your account details, payment information and gameplay data across our live casino, slots and...
What We Collect and Why
When you open an account with macaudewa, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. We also track gameplay activity to detect fraud and comply with local regulations in supported regions. Your email, phone number and payment history stay encrypted. We never sell your data to third parties. Our
systems are audited regularly to meet Indonesia's data protection standards.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Privacy Team
Email our privacy team directly with concerns about how we handle your personal data, account security or payment information.
Account Settings
Review and update your personal details, communication preferences and data-sharing choices anytime from your account dashboard.
Data Access Request
Request a copy of all personal data we hold about you, including gameplay history and transaction records, within 30 days.
How We Protect Your Trust
Encryption Standard
All account logins, payment details and personal information travel through SSL encryption. Your DANA, OVO, GoPay and QRIS transactions are tokenized and never stored in plain text.
Regular Audits
Third-party security firms audit our systems quarterly to verify compliance with Indonesia's data protection framework and international standards.
Fraud Detection
We monitor account activity in real time to catch unauthorized access, unusual payment patterns and suspicious gameplay behaviour before it affects you.
Staff Training
Every team member who touches customer data completes privacy and security training annually. Access to your information is logged and restricted by role.
Incident Response
If a security breach occurs, we notify affected accounts within 24 hours and provide guidance on protecting your account and payment methods.
Data Retention
We keep your account data for as long as your account is active. After closure, we retain transaction records for seven years to meet regulatory requirements.
Privacy Across macaudewa
| Live Casino Tables | Your table history and bet amounts are logged for account verification and fraud prevention, but never shared with other players or third-party analytics firms. |
|---|---|
| Slot Lobbies | Spin history and session duration are recorded to personalize your lobby experience and detect problem-play patterns. You can opt out of personalization anytime. |
| Sportsbook Markets | Your betting history and market preferences help us show you relevant odds and events. This data stays within macaudewa and is never sold to sports data brokers. |
| Payment Processing | DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We store only the last four digits of your payment method for account recovery. |
| Email & SMS | We send account alerts, promo updates and security notices to your registered email and phone. You control frequency and content type from your notification settings. |
| Cookies & Tracking | We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can disable non-essential cookies in your browser. |
| Third-Party Links | If you click external links from our sportsbook or promotions, those sites have their own privacy policies. macaudewa is not responsible for their data practices. |